Property damage is a devastating experience that can affect your life financially and emotionally. Restoration 1 provides water restoration Washington, DC. Washington, the nation’s capital, is a compact city on the Potomac River bordering Virginia and Maryland. It is known for its neoclassical monuments, including the White House and Capitol Building. Arlington and Bethesda, Maryland, are also neighboring cities.
Customer service
If you have recently experienced flood or water damage, you should contact a company specializing in water damage restoration. Restoration 1 has a 24-hour customer service line and can schedule appointments over the phone. Their goal is to minimize your property’s drying time.
ANSI-IICRC certification
The IICRC has a certification program for beginning to intermediate Xactimate users. The program prepares students to take the Xactware Xactimate Level 1 and Level 2 user certification exams. More than 140 accredited schools and instructors offer it. Students must complete a course and pass a standardized exam. In addition, they must maintain their certification by completing continuing education credits. This certification program covers over 20 cleaning and inspection qualifications.
The IICRC is a nonprofit organization that develops standards for the restoration industry. It publishes these standards and offers advice to consumers. It is a member of the American National Standards Institute, which oversees the development of national consensus standards. Standards are developed through a rigorous process of compliance. Procedural guidelines and consensus by committees also back them.
The IICRC is working on updating the ANSI-IICRC S500-2006 Standard. The draft revision has now been released for public review. While the new revision is not yet complete, it provides the basic information needed to perform restoration work safely. It also includes the proper handling of chemicals and biohazards.
IICRC-certified professionals have extensive knowledge of the science behind water damage restoration. They know how to identify the sources of moisture, remove contamination, and dry out damaged materials. They also have ongoing training in best practices. As a result, they can also provide superior customer service to homeowners.
Requirements for a professional water damage restoration company
There are many certifications available for water restoration Washington technicians. However, if you’re looking for a quality company that can handle any water damage situation, you should look for those that have achieved IICRC certification. This certification is suitable for commercial and residential remediation specialists and includes training on various methods of drying affected areas. The course also teaches how to handle sewer backflows and mold contamination.
Water damage restoration involves structural drying, dehumidification, and cleaning. You should choose a company with IICRC certification to ensure they’re doing their job right. These organizations also have testing equipment and protocols that help them locate hidden damage that can’t be seen with the naked eye.
It would help if you also looked for companies available 24 hours a day. If you have an emergency, it’s crucial that the company is nearby and that the crew can get to your home quickly. After all, the sooner a water damage restoration company can arrive, the better the chances of preserving your property.
Customer service is an essential aspect of any service-based business. People want to know what’s going on, what they can do to help, and what they will pay. For example, a water damage restoration company should have a dedicated customer service department to respond to questions and provide a good experience for customers.