Carl (not his real name), is the Director of Sales and Marketing (DOSM) for a 4-star international business hotel in the suburbs of Shanghai. Although a 4-star brand, the hotel’s facilities are good enough to match any 5-star hotel anywhere in the world.
However, the location of the hotel actually makes it very difficult for Carl and his team to sell its 400 rooms. The key challenges that Carl and his team face include:
• Situated in an industrial area where there are literally no international or big companies willing to pay the price of a 4-star hotel, so that guests can stay in better comfort and get better service;
• Surrounded by a litter of 3-star and budget hotels, where cost-conscious visitors to the area find it more attractive to choose the cheaper options;
• Devoid of external parks and spaces that can be used for outdoor teambuilding programmes, which otherwise will make the suburb location of the hotel ideal of teambuilding and company retreats.
Undaunted, Carl led his team to target at the MICE (Meetings, Incentives, Conventions, Exhibitions) market. In particular, he targeted at companies who would want to bring their staff a from all over China and other parts of the world off-site to have a series of meetings, training or strategic planning.
So far, Carl’s strategy has worked enough to keep the hotel afloat. Apparently, the meeting facilities of the hotel is in such high demand, Carl can actually “force” his customers to buy his hotel rooms, rather than staying in a cheaper (and poorer quality) place across the street.
So putting ourselves in Carl’s shoes, what else could Carl do to build on this initial success?
Well, if we were to frame Carl’s target customers as “people who don’t mind staying in a faraway hotel, BUT would like to stay in a hotel with good facilities”, then perhaps we can target at the following groups:
• Tour groups. During the 2010 Shanghai World Expo where there’s a shortage of hotel rooms, some tour groups actually stayed outside of Shanghai, and then hopped on the tour bus to get to the Expo.
• Cabin crew. They’ve got the usual tour buses to pick them up as well.
Companies doing outdoor teambuilding. Didn’t we say that there are no outdoor teambuilding spaces around the hotel? Well, the nearest teambuilding facility Top 10 Industry Types is only about 20-30 minutes’ drive away, and companies who want to have outdoor teambuilding AND stay in a better hotel can charter a bus.
• Industrial companies seeking to hold trade shows and exhibitions. Exhibition centres are expensive, compared to usage of hotel ballrooms. Since the hotel is in the middle of an industrial area, why not?
• Event management companies. Carl does not need to go directly to customers all the time. He can also approach the event organisers who could bring the people
The other way of thinking could be “how can we shrink the distance between the hotel Types …
Tag: results
Achieve Better Painting Results With Primer Paint
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You have to use the waterproof in such places that are mainly wet. The bathrooms and the toilet area need the use of high quality. You will notice that it takes a considerably longer time for an to dry than any other ordinary paint. This is due to the components that are available out there.
Can easily be bought from your nearest dealers. There are also some online shops that can sell you online. The primer paint can then be shipped to your destination. It’s imperative that you choose the right color that will help provide you with the necessary results. When you intent Rise Of The Service Economy to use it the together with skip paint or other varieties of paints, it’s imperative that you select the right type that will help provide you with the best result. It’s also important that you be careful and follows all the safety precautions while using primer and skip paints.
Regardless of where you desire to paint, you will definitely be at a position of achieving the best results. You can get the exact specification that you need with skip paints. offers your surfaces the complete protection that will enable it last longer.…